Case study

Case study

Jala Juice

LOCATION

Bussels, BE

INDUSTRY

Food & Beverage

RESULT

+37% in repeat orders with fresh new flows

OVERVIEW

We worked with Jala Juices to turn one-time buyers into loyal fans — creating retention-focused email flows that boosted repeat purchases by 37%.

CHALLENGE

Jala Juices had no trouble attracting first-time customers — their branding was strong and their product stood out in the wellness space. But their retention was weak. Most customers bought once and disappeared. Their email flows were minimal, unpersonalized, and lacked any storytelling or incentive to return.

RESULT

+37% in repeat orders after launching a new welcome flow, post-purchase series, and reactivation journey — all tailored to their bold, wellness-focused brand.

"We’ve never seen this kind of retention before — the flows feel like they were written in our voice."

Maya Thompson, Founder at Jala Juices

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