Jala Juice
Location
Bussels, BE
Industry
Food & Beverage
Result
+37% in repeat orders with fresh new flows
OVERVIEW
We worked with Jala Juices to turn one-time buyers into loyal fans — creating retention-focused email flows that boosted repeat purchases by 37%.
CHALLENGE
Jala Juices had no trouble attracting first-time customers — their branding was strong and their product stood out in the wellness space. But their retention was weak. Most customers bought once and disappeared. Their email flows were minimal, unpersonalized, and lacked any storytelling or incentive to return. They needed a strategy that not only reminded customers to come back, but made them want to.
RESULT
+37% in repeat orders after launching a new welcome flow, post-purchase series, and reactivation journey — all tailored to their bold, wellness-focused brand.
"We’ve never seen this kind of retention before — the flows feel like they were written in our voice."
Maya Thompson, Founder at Jala Juices
